Privacy Policy

1. Introduction

Dance Fitness Complex (DFC) respects the privacy of students, parents, guardians and visitors to the DFC website.

This Privacy Policy explains what information may be collected, why it is collected, how it is used and stored, and the choices available regarding your personal information.

2. Information We May Collect

When you enquire, book a trial class, enrol in classes or use the DFC website, information collected may include:

• Parent or guardian name
• Student name and age
• Email address
• Phone number
• Emergency contact details
• Class and enrolment information
• Payment and transaction records
• Relevant information needed to support safe participation
• Photos or videos where appropriate permission has been provided
• Website usage information through cookies and analytics

3. Why We Collect Information

Information is collected to:

• Manage trial bookings and enrolments
• Communicate with families
• Process payments
• Provide class updates and event information
• Maintain attendance records
• Support student safety
• Improve the DFC website and customer experience
• Send relevant DFC news where appropriate

4. Children's Privacy

Many DFC students are children, so protecting their privacy is especially important.

Information about a child is generally collected from their parent or guardian and is used to support their participation in classes, workshops, performances and other DFC activities.

5. Photos and Videos

Photos and videos may be taken during classes, workshops, performances and events.

Where appropriate permission has been provided, selected images or videos may be used on:

• The DFC website
• Social media
• Advertising and promotional material
• Class and event promotion

Parents or guardians are welcome to contact DFC with any questions about image usage.

6. Online Bookings and Payments

DFC uses trusted third-party providers to help manage online bookings, payments and website functions.

Payment information is processed through secure payment providers such as Square, and DFC does not need to store complete payment card details.

7. Website Cookies

The website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

You can generally manage cookies through your web browser settings.

8. How Information Is Stored

Personal information may be stored through DFC's website, booking systems, email and business administration platforms.

Reasonable steps are taken to protect information from unauthorised access, misuse or loss.

9. Sharing Information

DFC does not sell personal information.

Information may be shared with trusted service providers where necessary for:

• Website hosting
• Booking systems
• Payment processing
• Email communication
• Business administration

Information may also be disclosed where required or authorised by law.

10. Overseas Processing

Some technology providers used by DFC may process information using systems located outside Australia.

Where applicable, DFC aims to handle this consistently with Australian privacy requirements.

11. Accessing or Updating Your Information

You can contact DFC at any time to:

• Request access to your personal information
• Correct inaccurate information
• Update contact details
• Ask questions about your child's information

12. Marketing Communications

DFC may send information about classes, workshops, events and studio news where appropriate.

You can unsubscribe from marketing communications at any time.

13. Privacy Concerns

If you have concerns about how your information has been handled, please contact DFC.

DFC will review the concern and aim to respond within a reasonable timeframe.

14. Changes to This Policy

This Privacy Policy may be updated as DFC's website, services or business practices change.

The most recent version will always appear on this page.